WORKING SESSION 01

The shape of Tengo

Two hours to draw what we know — and find what we don't.

A working conversation, not a presentation.

SLIDE 02 · THE MINDSET

We're not designing screens today. We're mapping a machine.

  1. 01

    We start from one real case. Facts first, aspirations later. The boring parts are the good parts.

  2. 02

    Corrections are the deliverable. The map I bring will be wrong. Every place you fix it is the work working.

  3. 03

    "We don't know" is a great answer. Unknowns go on the board too. Today they get names; later they get owners.

SLIDE 03 · THE BOARD

One grid: the journey across, the layers down.

Design & pitch Apply Underwriting Fund & setup In-force Experience (who sees what) Capabilities (what the machine does) Data & connections (where truth lives) one machine — everything else is a window into it
FIG. 01 — THIS IS EXACTLY WHAT THE MIRO BOARD LOOKS LIKE.

SLIDE 04 · THE PASSES

Three passes over the same wall.

  • ~25 MIN

    Walk one real case across the top.

    You talk, I draw. Start at the first conversation; don't skip the boring parts.

  • ~45 MIN

    Go deep where it hurts.

    Pick the roughest stretch and fill in all three layers underneath it.

  • ~25 MIN

    Mark what's AI-shaped vs. deterministic.

    Two tests: "If it's wrong one time in twenty — annoying, or lawsuit?" and "Is this a draft, or a committed fact?"

AI proposes. Deterministic disposes. Speed at the edges, certainty at the core.

SLIDE 05 · THE TAKEAWAY

Three things leave the room with us.

  1. 01

    The real case, on paper. The end-to-end story of one policy, drawn for the first time.

  2. 02

    The machine, in plain words. What Tengo actually is — and the windows into it.

  3. 03

    Three honest lists. Build now. Find out. Park for later.

Let's open the board.